At SERALVEX, we are committed to providing our customers with the highest quality products and services. We stand behind the excellence of our offerings and your satisfaction is of utmost importance to us. Accordingly, we have established a comprehensive Money Back Guarantee to ensure your complete satisfaction.
You are eligible for a full refund if the request is made within 30 days of the purchase date. To qualify for a refund, the following conditions must be met:
To initiate a refund, please contact our customer support team at [email protected] with your order details. Our representatives will guide you through the return process and, once your return is received and inspected, your refund will be processed.
Please note that the following items are not eligible for return or refund:
The refund will be issued to the original payment method used during the purchase. Please allow 5-7 business days for the refund to reflect in your account after it has been processed.
For any queries regarding our Money Back Guarantee, please do not hesitate to contact us at [email protected] or call us at (800) 555-0199. Our team is available Monday through Friday from 9:00 AM to 6:00 PM.